Wear with care
Remove jewellery before exercise, heavy lifting, swimming or household cleaning. Apply perfumes and cosmetics before putting on your pieces, and avoid contact with harsh chemicals.
Keep your favourites looking their best.
A little care becomes part of wearing a piece you love. These everyday habits are a starting point; ask for care instructions suited to your jewellery's particular metal, stones and setting.
Keep cleaning gentle
For everyday care, gently wipe your jewellery with a soft, lint-free cloth. Before using a cleaning liquid, steam or an ultrasonic device, check that the method is suitable for the exact stones, metal and setting.
Give each piece its own space
Store pieces separately in a soft pouch or a lined jewellery box to reduce rubbing and tangling. Fasten necklace clasps before storing them and keep delicate chains apart.
Notice a change? Ask first
If a stone feels loose, a clasp stops closing securely or a setting catches unexpectedly, stop wearing the piece and ask a jeweller to assess it. Contact the LOVE Jewellery team for guidance on your particular piece and the options available.
Good questions.
Can I use the same cleaner for every piece?
Cleaning methods depend on the metal, stones and construction. Ask for instructions for your specific piece before using a cleaner or cleaning device.
How should I store a necklace?
Fasten the clasp and keep the necklace separate from other pieces in a soft pouch or lined compartment to help prevent tangling and rubbing.
Who should I contact about a repair?
Email the LOVE Jewellery team at ramykassabji@gmail.com or call +1 514-898-5697 with the product reference and a description of the issue. Any service, cost and timing need to be confirmed individually.